If you think that your giffgaff SIM card has become faulty or to rule this out, you can activate a new one on your existing giffgaff account and swap your existing mobile number over to it easily anytime between 4. Hi both, Thanks for your speedy responses. e. Registered address – giffgaff Limited, 260 Bath Road, Slough SL1 4DX. Hi I bought a new phone and cant for some reason use my old giffgaff SIM. 1. Our lovely giffgaff community will be able to assist you. If your giffgaff sim has been deactivated and you want to stay with giffgaff, you will have to create a new account and receive a new telephone number. Login to your account, and check that your original phone number (that you want on the new SIM) is shown at. (if you have this option) >>>. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. On the next screen, log in with your giffgaff member name or phone number. e. If your giffgaff sim has been deactivated and you want to stay with giffgaff, you will have to create a new account and receive a new telephone number. Activation code Enter the 6-character activation code printed on the. We're award winners. 30am. Activate SIM card. In addition, the SIM in use will have been deactivated, and a security bar will have been placed on your account, to stop. Skip to content. Sim activation is fully complete after you have topped up, or bought a goodybag by minimum of £10. fastbowler99 Thank you for contacting the GiffGaff Community. Activate your SIM. When you enter your PAC, you’ll be asked to pick a number transfer day. headcases When you change your SIM card to a different SIM (e. Please activate your giffgaff SIM card here. Performing a SIM Swap transfers your giffgaff mobile number and any top-up credit/goodybags over to the new SIM card. vitbu65 not sure what you mean. When you have the new SIM, you can do a SIM swap to transfer all your account details, including your phone number and any goodybags or airtime credit, to the new SIM. We call it a Sim Swap. , up to 24 hrs. when the giffgaff sim has been deactivated of no use after 6months it will be of no use will have to activate a new sim and ther be a different random number for it foodie_mum Normally a sim becomes inactive and the number is reallocated after 6 months of inactivity. My phone was found smashed up but I could still use my old sim. argos1. If you want to use giffgaff again, you'll need to obtain a new giffgaff SIM card either online on giffgaff’s SIM Order Page or you can buy a giffgaff SIM from a supermarket, convenience store or newsagent, activate the new SIM card and you'll get a new mobile number for your new SIM card (it'll appear on your dashboard). Text “PAC” to 65075 from your old SIM (not your giffgaff one). See our SIM-only deals. Save APN settings through the top menu. Finance is subject to status. Before we get started, let's make sure that your device is unlocked and that you have coverage where you are. Within 30 minutes and 24 hours, your sim will be activated and you will be given a new number. THIS SIM IS THE ONLY WAY TO REACTIVATE YOUR NUMBER!If you had left the sim inactive for 6 months or more then that’s the reason why. Call a friends number to access the new number and then log into the giffgaff app. To check this, try switching your phone OFF/ON at different times throughout the day. At giffgaff you can get a top notch phone that doesn't cost the earth. But you have to set up a new giffgaff account for each of them and be very careful that you're activating each sim on their account, not yours. To make sure your Giffgaff number active, please do one of the following on every 6 months: Make a call; Top up ; Use mobile data; Send a text messageNo the SIM swap worked but the iphone 5 I put the new SIM in has stopped charging so trying to reactivate the SIM in my old iPhone 4 - if they were same size I'd just swap them over. Get your free SIM. You can do this on your existing giffgaff account, or, you can create a new giffgaff account if you like. If you raise a case with an agent (giffgaff staff), you can view agent replies on your account dashboard, under the Messages section. Then, click on Redeem a top up voucher. 1 SIM card installation. You will now have successfully activated your shiny new giffgaff SIM card. 1) You will need to order a new sim, or use one you have lying around the house. You can’t as it’s not possible to reactivate a deactivated SIM card. 4. Your son will have to use an alternative verification method. Should you wish to consider using Giffgaff services again, you need to register and activate a new sim on your account. Please note that goodybags purchased as part of a phone order are not refundable unless the complete order (i. Registered address – giffgaff Limited, 260 Bath Road, Slough SL1 4DX. 1 SIM card installation. Change each month. can I unlock/ resctivate the sim? various_mm. On the next screen, log in with your giffgaff member name or phone number. After you’ve activated your SIM, we’ll give you a link to transfer your old number. When the SIM arrives you will need to perform a SIM swap . JOINING giffgaff giffgaff is generally a PAYG service but You have to go to giffgaff. Activate your giffgaff SIM on our activation page (you’ll be given a temporary number for the time being). You can buy giffgaff SIM cards in many Supermarkets, Convenience Stores and Newsagents, priced £ 1 or less. To activate the SIM card you only need the following: • A non-active giffgaff SIM card • A bank card. Enter your 16-digit voucher code and confirm your claim. Here is how you perform a SIM Swap. When making your first payment (step 5), scroll down to the bottom of the page and select Add regular credit. ) 2. Related articles. Enter your shiny new activation code. Once your new SIM is with you Login to your existing giffgaff account and then go to this page:. Prefer to pay as you go? Our rates are just 10p/MB, 25p/min and 10p/text. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. On the next screen, log in with your giffgaff member name or phone number. Can you still dial *100# and *100*7# ? If these are working ok then probably there is another reason for your lack of service. Are you starting the activation process via the giffgaff app? What’s your default browser? walde54629. Once your SIM is active, pop. megcopes. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. richybhoy36. JOINING giffgaff giffgaff is generally a PAYG service but You have to go to giffgaff. On the next screen, log in with your giffgaff member name or phone number. The number doesn’t seem to have been re-allocated, so I was wondering if I can ‘un-expire’ the SIM in some way? I would like to keep that number as it is used to remotely control a heater switch. The number will have been sent out for recycling. Send a text. Any ideas. Don’t forget that when you join giffgaff your goodybag is automatically set to recurring. This is printed on your SIM card just before 3Ggg1 for 3G SIM cards or 4Ggg4 for 4G SIM cards. I tried to activate a new SIM but wouldnt let me either. UK telephone regulator The Office of Communications, Ofcom states that numbers which are not in use must be recycled after a certain period of time, with giffgaff this is 6 months. Article: How to activate your giffgaff SIM card. Sim card has failed to reactivate. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. Don’t forget that when you join giffgaff your goodybag is automatically set to recurring. £10. Click “activate your sim” Input the 6 digit activation code from the new sim in the box provided and click the yellow activate your sim button. Please be patient and keep checking your 'My Giffgaff' page. sloz im currently in the uk and i was using my sim earlier on my mobile data and my ex partner has logged into my account taken their bank details off the card and possibly deactivated the sim as well. Select ‘transferring your number’ on your online Asda Mobile account. sabraswhatapp If your SIM has been deactivated for inactivity, it is not possible to reactivate it, sorry. Login to your account, and check that your original phone number (that you want on the new SIM) is shown at the top of your Dashboard page here:Hi there. david18019 Hey there. 30pm. rohinijones Hi. This is what giffgaff call a 'SIM swap'. sabraswhatapp If your SIM has been deactivated for inactivity, it is not possible to reactivate it, sorry. Is it possible to reactivate the existing sim in phone on my online GiffGaff account ? lmort57. It's now about 6 days ago! It's very fustrating and if you can't help me asap. You cannot deactivate a giffgaff SIM card and reactivate it again, no. How do I activate my SIM? Easy peasy. Reactivate simcard Reactivate simcard. . Call your transferred number from your own giffgaff sim Do you hearOnce a SIM card has been deactivated, it’s not possible to reactivate it. Redeem your top-up voucher number (a minimum of £10. mrbergstrom1967. If your giffgaff SIM card is inactive for a period of six months, giffgaff will deactivate your SIM and the mobile number associated with the SIM card is recycled. Unfortunately, Facebook are notoriously difficult to receive any form of support from, and despite my Viet sim number being added to my account, and me being able to receive password reset codes to both this and my email address, the next layer of security (identity) only allows for me to receive. It’s not working. They usually complete in about 30 minutes, but can take up to 24 hours. Article: Learn more about SIM deactivation. megcopes once it’s deactivated it’s gone. When you reported your phone stolen it was barred to prevent anybody from using it. A balance enquiry sends back £15 credit so the sim must still be active to some degree. Related articles. Place the sim in your 02 or unlocked phone and then text the word 'Number' to 2020. Sorry no you can’t reactivated an old sim. Can I reactivate the SIM with same card and same number? freezing77. If you accidentally activate their sim on your account, it will work as a sim swap -- ie, that sim will replace your present sim and will take over your account and phone number. No. Firstly all giffgaff Sims are now trio Sims so you can push the middle out to the required size from standard- micro and lastly nano, check your present SIM is not a trio that would save you performing a SIM swap. Need a giffgaff SIM card to activate? Obtaining a new giffgaff SIM card is really easy. After you’ve activated your SIM, we’ll give you a link to transfer your old number. A SIM card is deactivated and recycled when it has not been used for the last 6 months. giffgaff recycles numbers and will not be able to reconnect once a number is disconnected and recycled. If this has happened,there's no way to retrieve your number/reactivate your sim. giffgaff doesn’t provide eSIMs at present. Once a giffgaff SIM card has been deactivated, it’s not possible to reactivate that SIM card nor is it possible to recover your old mobile number (as your old giffgaff mobile number goes into a recycling pool at the point of SIM card deactivation for use elsewhere on the mobile network). Registered address – giffgaff Limited, 260 Bath Road, Slough SL1 4DX. If your daughter's phone number was inactive for a period of six months, her SIM card will have been deactivated. You'll need to order a new sim and will be given a new number. I want to reactivate it before my arriving which means I don't need to wait a few more days for SIM card and I can use it as soon as I arrive. Unfortunately its not possible to reactivate your old sim card and you will need to perform a sim swap . 30am and 9. walde54629 Do you have Firefox? walde54629. You cannot reactivate a giffgaff SIM card if it was previously activated or has been deactivated due to no usage within any 6 month period. The micro sim is the one you pop out of the midlde of the new hybrid standard sim. If you cancelled with o2 and your transfer did not happen, then your number is still with Giffgaff and your Giffgaff sim should still work. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. Firm Reference Number - 680957. figment_uk I was on giffgaff I have put a new sim in activated it and topped up but still no network. You will need to order a new sim and number and. com then activate your first sim by setting up your online account and activating the sim with min £10 top up or by purchasing a goodybag and set up and run your account through your on line account dashboard. 4. Get your PAC or STAC code. Any credit or Payback Points that you had on your giffgaff account as well as your mobile number are lost (the mobile number is recycled for use elsewhere and cannot be recovered). You then need to activate a new SIM either in your old account or a new one. If your giffgaff SIM is inactive for a period of six months, giffgaff will deactivate your SIM and the mobile number associated with the SIM card is recycled (your mobile number cannot be recovered and your SIM cannot be reactivated and is rendered useless). The account is still valid. welcome to help and support. New giffgaff SIM activations take a few minutes, but in some cases it can take a bit longer sometimes upto 24hrs to fully activate. Firstly all giffgaff Sims are now trio Sims so you can push the middle out to the required size from standard- micro and lastly nano, check your present SIM is not a trio that would save you performing a SIM swap. It will ask you to confirm that you want to swap SIMs. giffgaff recycles numbers and will not be able to reconnect once a number is disconnected and recycled. 10p per text. If activation is not completed after 24 hours please raise the issue with a giffgaff agent, as only they can look into this. (This will send you a new SIM via 1st Class Post to use in a new phone of your choice. Also, Dial *100# and *100*7# free from your phone to check the sim's balance. giffgaff Limited is authorised and regulated by the Financial Conduct Authority and is listed on the Financial Services Register. Or leave until morning of transfer once old networks sim stops working completely for calls and texts swap to giffgaff one Remember it can take up to 9pm latest for all services to fully update restart phone every hour helps out. sloz. My SIM is broken. To prevent SIM card deactivation, you need to use your giffgaff SIM from time to time. Order your free SIM Activate your SIM. Minimum payment activation amounts: If activating by topping up credit only, the minimum payment is £ 10. Welcome to Giffgaff 👍. Enter the code from your new SIM and click "Activate your SIM". barrroey. my phone shows no service and i am unable to send text messages. Log out Http. The steps are the following: 1 ACTIVATE SIM. If your giffgaff SIM is inactive for a period of six months, giffgaff will deactivate your SIM and the mobile number associated with the SIM card is recycled (your mobile number cannot be recovered and your SIM cannot be reactivated). If you need a sim urgently, some members will deliver, or you could pick one up locally. 1 2. I have entered my activation code but it tells me that sim code is already activated - which it is, because it’s mine!Have you used your sim in the last 6 months? You need to do one of the following every 6 months. Once a giffgaff SIM card has been deactivated, it’s not possible to reactivate that SIM card. Enter the code from your new SIM and click "Activate your SIM". Have a close look at your current sim, new sims are 3 in one sims. to change to a nano SIM) you can transfer your number and existing credits and goodybag by performing a SIM SwapRemember that to activate a giffgaff SIM card and use it, you must use an unlocked or O2 mobile phone. Hi ipirinye, if you have not used your sim for over six months and not responded to giffgaff txts informing you of this, your sim will be deactivated and account closed. To get the PAC code text ‘ from the number. You will then receive a reply with the Giffgaff number which is linked to the sim. It is therefore impossible to. Sorry to hear that you’re having trouble adding credit to your giffgaff account. - Most Activation Completions Have Been Reported To Take From - • Instant. No you don't need a card to activate your SIM, you can do it with a top-up voucher which you can get from your local corner shop, supermarket, post office, or WHSmith. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. If it is shown, then you can do a SIM swap to a new SIM to reactivate the number. But unlike most long-term SIM plans from other networks, giffgaff’s come with one key difference. You're free to leave when you want, but we'd love it if you stay. Did you test the SIM in your phone before starting the activation process? If so, did it show 'giffgaff' and a signal? When did you activate the SIM card (if today, give time)? Is your giffgaff number and credit/goodybag you bought during registration showing online? Can you see a message saying 'Waiting for activation' on your account?Test your new giffgaff SIM works in your phone before requesting to port your number, in case the phone needs unlocking. 2. - Buy or recur a plan. annemlawson Hi sorry but after 6 months of non use the SIM is cancelled and the numbers recycled ! So. MNC: 10. The SIM card that wasn't used or topped up whilst you were in Australia will have now deactivated (the limit is 6 months) any credit money on that sim will have been lost, what you can do now is order A new sim from your giffgaff page or purchase one in the shops for £1 or less, this can be activated on your old username if you wish and you will be given a. You’ll just need your PAC code from your previous network. fdame14 Hi there. A sim will be deactivated if its not used for a period of six months, and the number would be fully disconnected and sent off to be recycled, and there is no way to reactivate that sim or recover the number. In order to keep your existing number, you need to follow this procedure: 1. After switching to an eSIM, my phone is telling me that the new eSIM has issues This sometimes happens because the switching process causes the two SIMs (old and new) to lose signal for a short time until the process is done. My old SIM is still activated according to GiffGaff when I try to reactivate it, but no signal because everything transferred when I swapped to my new nano SIM. 00pm, the activation process will not commence until the following day. Log into the giffgaff website. Minimum payment activation amounts: If activating by topping up credit only, the minimum payment is £ 10. For more information about SIM card activation times, please take a look at Giffgaff’s Getting Started Article: How long does my SIM take to be activated . steve73553 if a few months is less than six yes you can,. Hi there @dazzy90. You could get another giffgaff SIM from a local shop for £1 and perform a SIM swap. Carrying out a SIM Swap on an Unactivated giffgaff SIM will keep your current number and any Goodybag or Airtime Credit that’s on your GiffGaff Account, below is the procedure do this: There can be a delay when you do the SIM swap, so do it during a non-important time! There’s a 13 digit code on the SIM itself that you can use instead. Top up with credit. I have used a giffgaff sim for at least a year. When you perform a sim swap,ALL your credit and any remaining goodybag/gigabag allowance,along with your giffgaff phone number,is transfered to your NEW sim card,,,easy. If your daughter's phone number was inactive for a period of six months, her SIM card will have been deactivated. Get a SIM only deal and enjoy the flexibility and savings that come with it. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. You could get another giffgaff SIM from a local shop for £1 and perform a SIM swap. Just pop over to giffgaff. If your planning on the services in the EU your only option is to top up with airtime credit and you will be subject the roaming charges found here. Activate my SIM. After you’ve activated your SIM, we’ll give you a link to transfer your old number. It should arrive within 1-3 working days. 00, unless you ordered your sim directly from the website and not by referral, in which case you can top up by £5. 30am and 9. No you don't need a card to activate your SIM, you can do it with a top-up voucher which you can get from your local corner shop, supermarket, post office, or WHSmith. See hereNot supported by giffgaff, you will need a sim from one of the following. In this case, a new sim will have been dispatched to you and it's the only one that can currently be used with your account. If a giffgaff SIM is inactive for a period of six months, giffgaff will deactivate the SIM card and the mobile number associated with the giffgaff SIM card. richybhoy36. Upon receipt, we recommend the sim card in order to get a phone number assigned. I’m assuming that you performed a SIM change (AKA SIM Swap) procedure to transfer your mobile number and any credit/goodybag over to the new SIM card? If you did, the process can take up to 24 hours to complete through. Order your free SIM Activate your SIM. Unfortunately when I try to reactivate the SIM I have for my giffgaff number using the 13 digit code on my SIM card it tells me it can't be activated right now and to check out the help section. You can order a new SIM card here; Delivery can take up to 2-3 working days, Is it possible to reactivate my SIM? Once a SIM card has been deactivated, it's not possible to reactivate it. Sim activation is fully complete after you have topped up with the minimum of £10. Reactivate sim . Swap your current giffgaff SIM card out for a new one to rule out a faulty SIM. Activate giffgaff SIM. You could get another giffgaff SIM from a local shop for £1 and perform a SIM swap. In addition, you can insert the SIM Serial Number instead - this is the 19 digits printed on your SIM card. This should hopefully. If a giffgaff SIM is inactive for a period of six months, giffgaff will deactivate the SIM and the mobile number associated with the SIM card is recycled (the mobile number cannot be recovered and the SIM card cannot be reactivated and is. It can take up to 24 hours for your SIM to activate but it's usually much quicker. New SIM with new number is required, if you wish to use the services again. Rest of the World. On the next screen, log in with your giffgaff member name or phone number. Discover the flexibility and savings with unlimited calls and texts. Your son will have to use an alternative verification method. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. SIM Swap is the process of replacing your existing SIM with a new SIM, moving your existing number etc to the new SIM. please follow this guide to Transfers. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. If your SIM card is disconnected / terminated, you will lose any remaining Airtime Credit / Top up balance and goodybag and also payback, your old phone number will get recycled. A giffgaff SIM card will work in any unlocked or O2 network locked device, so please be sure that your phone is one of those to avoid disappointment. figment_uk. I had to report my phone lost and locked sim and phone. If your giffgaff SIM has not been used for 6 months or more you will have lost that number and cannot get it back as it’s returned to Ofcom for later reallocation to. Enter the code from your new SIM and click "Activate your SIM". david18019 Hey there. If your mobile data isn’t working, but calls and texts are, there may be an issue with your Access Point Name (APN) settings. jakub20810 Thank you for contacting the GiffGaff Community. Go to > Settings > Turn On Airplane Mode and then Turn Off after about 30 seconds. Iceland, Heron Foods, Tesco, Asda, The Co-op, Sainsbury’s, Martin’s/McColl’s, One Stop, B&M, Home Bargains and many more shops sell them. Change my number. APN: giffgaff. Enter the code from your new SIM and click "Activate your SIM". If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Find out more about our award-winning monthly plan deals. UK residents aged 18+ only. Find our best sim only deals. as for your phone. as it broke. Hello, I had an email saying my sim would be deactivated as it had no been topped up in a while, we live out of the UK. when the giffgaff sim has been deactivated of no use after 6months it will be of no use will have to activate a new sim and ther be a different random number for it foodie_mum Normally a sim becomes inactive and the number is reallocated after 6 months of inactivity. Next - follow the steps below - ------ The Activation/giffgaff Info ------ (Step 1) Once you've 'Topped up to Activate' the giffgaff sim - You will need to give the system around 30 minutes ( but in rare events it can take up until 24 hours to fully finish things off. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. It is therefore impossible to keep the phone number associated with a deactivated SIM. as for your phone. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. Need a giffgaff SIM card to activate? Obtaining a new giffgaff SIM card is really easy. sloz im currently in the uk and i was using my sim earlier on my mobile data and my ex partner has logged into my account taken their bank details off the card and possibly deactivated the sim as well. Activate giffgaff SIM. Registered address – giffgaff Limited, 260 Bath Road, Slough. Unlimited calls and texts. There's a complete guide to. UK residents aged 18+ only. Activate a giffgaff SIM card: To activate your SIM, you’ll need to make a purchase (buy credit top-up or a 1 month goodybag plan) via a credit/debit card, PayPal account or a top-up voucher. You just need a PAC code from your old network. Iceland, Heron Foods, Tesco, Asda, The Co-op, Sainsbury’s, Martin’s/McColl’s, One Stop, B&M, Home Bargains and many more shops sell them. Activate a giffgaff SIM card: To activate your SIM, you’ll need to make a purchase (buy credit top-up or a 1 month goodybag plan) via a. Send a text. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. See Here:. Hi there @scottloveskim. @sneak43 hi, unfortunately giffgaff requires either top up or a goodybag purchase to activate their sim. Firm Reference. Catch 22 situation which is easy to solve by activating with a voucher code. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. Make sure that there is no call transfer and call display is on, and PIN code off. victordiage Yes you can activate the SIM anywhere in the World. I think you need to reorder, You can't reactivate a old sim once its been diactivated, so unfortunately youll have to wait for a new sim, unless a frend has a non activated sim they can give you. megcopes once it’s deactivated it’s gone. good morning angel91720 unfortunately you will have to wait for the replacement sim that giffgaff will be sending you out in the post to activate in your giffgaff account. SIM and number; Phones; goodybags and credit;. If you want to prevent this deactivation, you need to use your phone from time to time. 13. If you’re trying to activate a second SIM under your account it won’t work. Text “PAC” to 65075 from your old SIM (not your giffgaff one) Activate your giffgaff SIM card on our activation page (you'll get a temporary number for the time being) Once your SIM is active, pop over to our number transfer page to enter your PAC; When you enter your PAC, you'll be asked to pick a number transfer day. Here is what the user manual states: '5. giffgaff SIM activation helpGood Afternoon @janiepie3. giffgaff recycles phone numbers and we will not be able to reconnect once your number is disconnected and recycled. Activating a giffgaff SIM card. Unfortunately you can’t get that number back if above is the case. Hey @raykaz am I can’t re-activate an old sim card nor get your old number back if the sim card was deactivated for non-usage. I have received email from giffgaff team about the SIM card expiry earlier this month. g. You can get a SIM from Need a sim posting urgently First class or hand delivered thread. steve73553 if a few months is less than six yes you can,. e. SIM Replacement page will load. Our free SIM cards come in all 3 sizes (micro-SIM, nano-SIM and standard-SIM), all you need to do is pop out the SIM that fits your phone. Details of the charges that will apply can be found here. We believe that you should be in control of your mobile, which is why our monthly plans are designed to be a flexible mix of data, minutes and texts. If it’s still not working after this time, try to turn your phone off and on again. ximenaholzer If you have barred your SIM by reporting it lost/stolen, you will be sent a replacement SIM automatically. From your online account head to Menu > Your phone number > Enter my PAC or STAC code. Once a SIM card has been deactivated, it's not possible to reactivate it. If you have an unactivated giffgaff SIM at hand and if you still have access to your registered email address to receive a 2-step verification code,. I yes, then switch your phone on and wait for your sim to become live. Use the ‘Transfer number’ section of your VOXI account online. Your phone must be unlocked or registered with o2 to work with giffgaff SIMs. On the next screen, log in with. giffgaff recycles phone numbers and we will not be able to reconnect once your number is disconnected and recycled. alfiemullers Hi there. 999/112) and SMSs or calls to giffgaff services (i. giffgaff may reconnect you if any disconnection was due to our negligence. T&Cs apply. I have now put the original sim card back in my phone but the sim card is not recognised. On the next screen, log in with your giffgaff member name or phone number. Can I swap my SIM? If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Your number will go back in a pool of number and can not be retrieved. If you’re trying to activate a second SIM under your account it won’t work. vixen12345 Hi there. It is therefore impossible to keep the phone number associated with a deactivated SIM. Promoter: giffgaff Limited 500 Brook Drive, Reading, RG2 6UU ("giffgaff") Top. To activate the giffgaff SIM card, you’ll need to create a new giffgaff account for the new SIM card and make a purchase (buy PAYG credit top-up or a 1 month goodybag plan) via a credit/debit card, PayPal account or a top-up voucher. falcus28. Agents aim to reply to questions within 24 hours.